This Privacy Policy explains how we collect, use and protect your personal information when you visit this website, contact us, place an order or subscribe to our mailing list.

Who We Are

This website is operated by:
Jemima Hunter trading as Cesca Chapters
20 Denning Road
Hampstead, London
NW3 1SU
United Kingdom
Email: theleopardandthelemon@gmail.com

Information We Collect

Depending on how you use our website, we may collect information including:
• your name
• email address
• billing and delivery address
• telephone number where required for delivery
• details of your order and transactions
• communications you send to us
• your newsletter and marketing preferences
• information about how you use our website, including information collected through cookies and similar technologies

Payment information is processed through the payment services available on our website. We do not need to receive your full payment card details in order to fulfil your purchase.

How We Use Your Information

We may use your personal information to:
• process and fulfil your order
• arrange payment and delivery
• communicate with you about your order
• respond to questions and enquiries
• maintain the security of our website and prevent fraud
• comply with legal, tax and accounting obligations
• send you newsletters and marketing where permitted
• understand and improve our website and services

We process information needed to fulfil your order because it is necessary to perform our contract with you. We may also process information where necessary to comply with our legal obligations.

Where we rely on your consent, such as where you specifically opt in to receive our email newsletter, you can withdraw that consent at any time.

Who We Share Your Information With
We may share personal information with service providers where necessary to operate our website, process payments and fulfil orders.

These may include:
• Wix and associated payment services
• Bookvault for printing and order fulfilment
• payment providers
• postal and courier companies
• professional or technical service providers where necessary to operate our business

Some providers may process information outside the United Kingdom. Where required, appropriate safeguards will be used for international transfers of personal information.

We do not sell your personal information.

Email Marketing

If you choose to subscribe to our mailing list, we may send you occasional emails about The Leopard and the Lemon Meringue Pie, Cesca Chapters, future books, events and related news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting theleopardandthelemon@gmail.com.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, responding to enquiries and meeting legal, tax and accounting obligations.

Your Rights

Under UK data protection law, you may have rights in relation to your personal information, including rights to request access to your information, ask for inaccurate information to be corrected, request deletion in certain circumstances, restrict or object to certain uses of your information and withdraw consent where processing is based on consent.

To exercise any of these rights, please contact theleopardandthelemon@gmail.com.

You also have the right to raise a concern with the UK Information Commissioner's Office.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.